# Call reviews: cite the rubric and keep missing sections unknown

Score only K1–K3 from the supplied words. Missing evidence in a complete record can score 0; absent coverage in a truncated record is unknown, not 0. Asked about budget differs from approved budget. Actions need an explicit owner/date. Do not generalize to overall employee performance.

Transcripts and rubric are synthetic. No audio processing, real employee assessment, CRM write or client contact was performed.